Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your access to and use of orlandopaintpros.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they affect your legal rights.
By accessing or using the Website, you agree to these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. If you continue using the Website after changes are posted, that means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and meet those requirements.
Our Privacy Policy describes how we collect, use, and protect personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers in Orlando, FL and nearby Central Florida communities send service requests to independent providers offering interior painting, exterior painting, residential painting, commercial painting, drywall repair, cabinet painting, and related home improvement services ("Third-Party Providers").
We do not:
- Deliver painting or professional services ourselves.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with Florida laws or licensing rules.
- Sponsor, recommend, or employ Third-Party Providers.
Using the Website gives you:
- Tools to connect with Third-Party Providers in Orlando and nearby areas.
- If you are a provider, access to potential customers in the Central Florida region.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form on our Website, you consent to our use of your information as described in the Privacy Policy. You also expressly agree to receive contact from Orlando Paint Pros and Third-Party Providers by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required as a condition of purchase. You may opt out by following the instructions provided.
You agree that:
- The information you provide is true and accurate.
- We may monitor or record calls for quality assurance purposes.
3. Eligibility and Authority
You may use the Website only if you are legally able to enter into a binding contract and you meet all of the following:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or carry out unlawful activity.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Misrepresent yourself or provide false information.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews about our painting services. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You also confirm that:
- You own the content or have the right to submit it.
- The content does not break any law or violate the rights of others.
We may use feedback freely and are under no obligation to compensate you.
7. Links and Third-Party Sites
Links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for the content, policies, or actions of those sites. Your use of third-party sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any painting service provider. Any quote shown is informational only and not binding. Any service agreement is made directly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including by phone or email. Consent is not necessary to buy painting services. See Section 2 for opt-out instructions.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is between you and that provider alone. You release us from claims arising from those disputes.
Florida residents waive Florida Statutes §772.11; similar waivers apply elsewhere.
11. Intentional False Information
If you provide false contact or address information, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All Website content, including trademarks, logos, and copyrights connected to Orlando Paint Pros, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website about painting services, pricing, and availability may be outdated, incomplete, or incorrect. We do not guarantee that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions continue after termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content submissions
- Interactions with painting service providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent — Orlando Paint Pros
Orlando, FL 32801
Include:
- Description of the work and its location
- Contact information
- Statement of authorization
False claims may create liability.
19. Electronic Communications
You agree to receive electronic communications from us by email or through postings on the Website. Those communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Disputes are subject to binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Orlando, Florida
- Claims ≤ $10,000 may be resolved by written submission.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Florida law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts in Orange County, Florida.
22. International Use
The Website is operated from Orlando, Florida, U.S. If you access it from outside the United States, you do so at your own risk.
23. Force Majeure
We are not liable for delays caused by events beyond our control, including natural disasters, hurricanes, war, or power failures.
24. Florida Notice
Consumers may contact the Florida Department of Agriculture and Consumer Services at:
2005 Apalachee Parkway, Tallahassee, FL 32399
Phone: (850) 410-3800
25. Statute of Limitations
Any claim connected to the Website must be filed within one year unless the law requires a different period.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and Orlando Paint Pros.
27. Miscellaneous
Using the Website does not create any joint venture, partnership, or employment relationship.
Third parties have no rights under these Terms.
28. Contact
If you have questions about these Terms and Conditions, contact Orlando Paint Pros at:
Orlando Paint Pros
Orlando, FL 32801
Phone: (407) 555-0199
Email: [email protected]
All rights reserved.
